The Viva Service Promise

We promise to greet you on arrival

We promise to confirm our understanding of your needs and inform you of three things:

1. What we’re going to do

2. How much it will cost

3. When the job will be completed

We promise to perform a walkaround of your vehicle and inspect tires, wiper blades and a general visual inspection

We promise to present you with a service menu specific to your vehicle and offer a multi-point courtesy inspection

We promise to keep you informed of the status of repairs and we’ll review all work performed and associated charges

We promise to work hard to earn the right to serve you, your family and your friends in the future